The agreement between you and The Auto Engine for using our website, AI agents, and automation services. Please read it carefully.
Last updated: May 23, 2026
These Terms of Use ("Terms") govern your access to and use of the theautoengine.com website and any related products, services, automations, and AI agents provided by The Auto Engine ("The Auto Engine", "we", "us", or "our") (collectively, the "Services").
By accessing the Services, requesting an assessment or proposal, or entering into an engagement with us, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree to these Terms, do not use the Services.
A specific engagement may also be governed by a separate signed agreement, statement of work (SOW), or order form. Where those documents conflict with these Terms, the signed engagement document controls for that engagement.
The Auto Engine designs, builds, and operates custom AI agents and workflow automations — including, depending on the engagement, chatbots and AI agents, workflow and process automation, outreach and lead generation, meeting intelligence, document and data processing, and analytics.
The website itself is informational. It lets you learn about our offerings, request an AI readiness assessment, and contact us. Using the website does not by itself create a client relationship; an engagement begins only when we both agree to a proposal, SOW, or order form.
We may add, change, suspend, or discontinue any part of the Services at any time. We are not liable to you for changes to the website or our publicly available offerings.
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business use and are not directed to children.
You agree to use the Services lawfully and not to misuse them. In particular, you agree not to:
We may investigate suspected violations and may suspend or terminate access to protect the Services, our other clients, or third parties.
Where you provide us with data, accounts, credentials, or access to third-party systems for an engagement (“Client Data”), you are responsible for:
You retain ownership of your Client Data. You grant us a limited license to access, host, and process Client Data solely to provide, maintain, and improve the Services for you, and as otherwise set out in your engagement documents. We handle data in line with our security practices and any data processing terms agreed in the engagement.
Our Services build on artificial intelligence, including large language models and other tools provided by third parties. AI-generated outputs are probabilistic: they can be inaccurate, incomplete, biased, or otherwise unsuitable for a given purpose, and the same input may produce different outputs.
The website and its content — including text, design, graphics, logos, and software — are owned by or licensed to The Auto Engine and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from the website without our prior written consent.
Ownership of deliverables produced during an engagement (such as custom automations, configurations, and code) is governed by your signed engagement documents. Absent a contrary written agreement, we retain ownership of our pre-existing materials, tools, frameworks, and general know-how, and may reuse skills and techniques of general applicability.
“The Auto Engine” and our logos are our marks. You may not use them without our prior written permission.
Fees, payment schedules, and refund terms for any engagement are set out in the applicable proposal, SOW, or order form. Unless stated otherwise, fees are exclusive of taxes, and you are responsible for any applicable taxes other than taxes on our income.
Late or unpaid amounts may accrue interest as permitted by law and may result in suspension of the affected Services after reasonable notice.
Each party may receive non-public information from the other that is marked confidential or that a reasonable person would understand to be confidential. The receiving party will use such information only to perform under the engagement and will protect it with at least reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, was already known without a duty of confidentiality, or is independently developed. Specific confidentiality obligations in a signed engagement control where they differ.
Except as expressly stated in a signed engagement, the Services and the website are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, error-free, or secure, that defects will be corrected, or that any results — including AI outputs or business outcomes — will be achieved. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
To the maximum extent permitted by law, The Auto Engine and its personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Services, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amounts you paid to us for the specific engagement giving rise to the claim in the twelve (12) months before the event, or one hundred U.S. dollars (US$100) where no fees were paid. These limitations are an essential part of the agreement between us.
You will indemnify and hold harmless The Auto Engine and its personnel from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your Client Data, your use of the Services in breach of these Terms, or your violation of any law or third-party right.
These Terms apply while you use the Services. We may suspend or terminate your access to the website at any time if you breach these Terms or to protect the Services. Termination of any paid engagement is governed by the applicable engagement documents.
Provisions that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — will survive.
Our approach to protecting data — including PII redaction before data reaches large language models, a live agent control plane, encryption, audit logging, role-based access, and human approval gates — is described on our Security page. Your use of the Services is also subject to any privacy notice or data processing terms we provide.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated through the website or directly where appropriate. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there for any dispute not subject to a separate dispute-resolution clause in a signed engagement.
Questions about these Terms? Reach us at hello@theautoengine.com. For help with an active engagement, contact support@theautoengine.com.